Your privacy matters to us. At Fazlo.com.pk, we are committed to protecting your personal information and ensuring a safe and secure shopping experience.
This Privacy Policy explains how we collect, use, and protect the information you share with us when you shop for your favorite kitchen items — including superfoods, spices, oils, nut butters, and more.
🔐 Information We Collect
When you use our website, we may collect the following types of information:
- Personal Details: Name, email address, phone number, delivery address
- Order Information: Products purchased, payment method (no sensitive payment data is stored)
- Usage Data: Pages visited, device type, browser, IP address
- Communication Data: Any messages or emails you send us
📦 How We Use Your Information
We only use your data for purposes directly related to your shopping experience, including:
- Processing and delivering your orders
- Communicating updates about your order
- Providing customer support
- Improving our website, products, and services
- Sending promotional offers or newsletters (only with your consent)
🔒 Data Protection
We take your privacy seriously and use industry-standard security measures to protect your information.
- SSL encryption secures all transactions
- We do not store any credit/debit card information
- Access to your data is restricted to authorized personnel only
🤝 Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Trusted courier services (for delivery purposes)
- Payment gateways (for processing payments securely)
- Legal authorities, if required by law
📧 Marketing & Communication
We may send occasional updates, special offers, or product launches via email or SMS — but only if you’ve opted in. You can unsubscribe at any time by clicking the unsubscribe link or contacting us.
🍪 Cookies
We use cookies to enhance your browsing experience. Cookies help us remember your preferences and improve site performance. You can choose to disable cookies through your browser settings.
🧑💻 Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections to your information
- Ask for your data to be deleted
- Opt out of marketing communications
To exercise any of these rights, simply contact us.
📞 Contact Us
If you have questions about our privacy practices, feel free to reach out:
📧 Email: support@fazlo.com.pk
📱 WhatsApp: 03335478106
🕒 Mon–Sat | 10 AM – 6 PM
This Privacy Policy may be updated from time to time. Please check this page periodically to stay informed of any changes.
Thank you for trusting Fazlo.com.pk — your partner in healthy and wholesome living.
Let me know if you need this tailored to comply with specific data protection laws like GDPR or Pakistan’s PECA law.
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